The low-cost airline has announced that it intends to eliminate check-in counters at airports and end the issuance of printed boarding passes. The goal is to become 100 percent digital from May next year, according to NiT.

The new measure will affect all airports served by the Irish airline. From that moment on, passengers will only be able to check in online, something that is already done by 60 percent of customers, revealed Ryanair's executive director during an event held in Dublin.

They believe that, in a short time, this number will easily reach 80 percent. Currently, passengers who check in at the airport gates a few hours before their flight are required to pay an additional fee (sometimes as much as €40), but this is something that will also cease to exist.

“Our goal is to eliminate check-in counters at the airport, just as we did with baggage counters. Everything will be done through the app, making the process completely digital and eliminating paper,” said O’Leary. This push towards a 100 percent digital system aligns with Ryanair's strategy to optimise operations and reduce costs associated with traditional paper-based services.